Refund policy

The website products listed in Rent Rabbit are fully functional and downloadable. We recommend the customers to try our product demo before making a purchase decision. This product demo will aid you to diligently analyze our products before you make the purchase decision.

We recommend our customers to explore our demo to ensure that our software or script meets all of your business requirements before purchasing the license. All of our demo software is fully functional during the trial period. When you purchase any of our software products you will receive an email with a downloadable link to the software source code. No refund will be made once the payment is cleared. We formulate this Refund policy as it would be impossible for you to return your registered version of our software.

Our support team is always available to assist you during the installation and configuration either through Email or skype. Technical support will not be available when the source code is altered/modified by the client. In case of handling bugs/ issues alone, free technical support will be provided. Any further change request will be treated as a change request and will be approved and billed. We highly recommend all the customers to take a tour of the demo version of any of our software products prior to making a purchase decision.

Payment terms

The invoice should be paid on or before 5 days from the invoice raised date. Any payment delays (beyond 5 days) shall put the project on hold and will affect on each release. Further delay in payment will get the team released from the project. Once the team is reallocated, all deliveries and timelines will change due to the availability of the resources. The client will be completely responsible for this.

Acceptance of this refund policy

It is your responsibility to familiarize yourself with our Refund policy. By placing an order for the purchase of any of our products, you indicate that you have read this Refund Policy and agreed to fully accept the terms of this Refund Policy. If you do not agree or fully accept the terms of this Refund Policy, we ask that you do not place an order with us.

Policy modifications

We reserve the right to modify this policy at any time with the permission of the counsel of QONO Technologies Pvt. Ltd. We will post our revised Refund Policy at least 30 calendar days before it becomes effective. Unless the policy has already been invoked by the submission of compliant to provider, in which event the version of policy in effect at the time it was evoked will apply to you until the dispute is over, all such changes will be legally binding upon you.

In the event that you object to change in this Refund policy, your sole remedy is to cancel your purchase with us;

NO-REFUND will be made on any fees you paid to us except the following conditions occur:

When a client terminates the project during the intermediate time and if there is an excess payment excluding the real cost/damages/resource utilization in QONO, it will be paid by QONO to the client in return.

The refund will be paid within 30 working days from the date of termination.

If you have any queries regarding our Refund policy, mail us

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