Rent Rabbit collects information to give out a more adequate service to all our users. We collect information in the following ways:
The information you give us. For example, when you interact with our site by making a purchase or subscribing to an email list, we ask for information such as your name, company, email id, postal address, phone number. Along with that, we collect passwords, password hints, and similar security information for account access and other authentication purposes.
Information Rent Rabbit gets from your use of our services
Rent Rabbit collects data about how you interact with our services. For example, we collect:
The data about the items you purchase, the features you use and the web pages you visit.
Data regarding the performance of the products and any problems you experience with. This data helps to diagnose problems in the services you use and also improves our service and provide solutions. Error reports include data such as the type or severity of the problem, details of the software or hardware related to an error, the contents of files you are using when an error occurs, and data about other software of your device; depending on your service and settings.
When you engage Rent Rabbit for support, we collect data about your software, hardware, and other details related to the support incident. Such data includes contact or authentication data, the content of your chats and other communications with Rent Rabbit support.
Rent Rabbit uses the data we collect for two basic purposes, as mentioned below:
(1) For Improving and personalizing our services to better serve our customers
(2) To send communications (including promotional communication)
We use the data to carry out your transaction, troubleshoot problems and offer customer care services. The data collected is used to perpetually improve our services, adding new features or capabilities such as using error reports to improve security features and determining what new features to prioritize.
We need this information to deliver and personalize our communications with you. For example, we may contact you or by other means to the information you when your subscription is ending and let you know when feature update gets available. Additionally, you can sign up for email subscriptions and choose whether you wish to receive promotional communications from Rent Rabbit.
Rent Rabbit understands your privacy concerns. We ensure your privacy by making clear about the information we collect. So that you can make meaningful choices about how it is being used.
Rent Rabbit is committed to protecting the security of your personal data.
Security technologies and procedures are used to keep your personal information secure from unauthorized access, use or disclosure. We use encryption when transmitting highly confidential data (such as credit card number or password) over the internet.
What we don’t do with your personal information
Rent Rabbit is not partnering with any companies. Therefore we will not share any of our customer's information with anyone at any cause.
If you have any questions or concerns about our services or policy please let us know. Feel free to contact us.